Dear Ron,

When we first spoke, you promised me you would turn my backyard into a resort. Well I
must say you kept your promise.

It’s been a long stretch for all of us. Being a new Texas resident, I was told it didn’t rain often. Well what a surprise. It started two days into the dig and it really hasn’t stopped yet. But your team kept coming, day in and day out in order to finish this project. What a project it was. My backyard is truly spectacular. We love it. It was a vision that we had and you made it come true. You arranged our pool so that we can see it when we enter the front door of our home.

During the construction phase, we (you and I) continually came up with new ideas for changes and you were responsive and creative. Your attention to detail and your dedication for customer satisfaction is beyond reproach.
If other businesses would have this dedication as you show, this would definitely be a better business world.

Our family has truly enjoyed this oasis you have created for us and will for many years to come.

Thank you for all you have done.